BraveGang’s Returns, Exchanges & Refunds Policy
We strive to provide high-quality garments and a seamless shopping experience. Please review our returns and exchanges policy before making a purchase. We encourage customers to carefully review our size guide on our product pages before purchasing. If you need assistance with sizing, feel free to contact us before placing your order.
- Return Policy
- Purchases on the Website will not be refunded, except in cases where we (BraveGang) are responsible for a problem with your order.
- To initiate a return, you must contact us within 5 days of receiving your order.
- Proof of damage (e.g., clear photos) is required before approval.
- If we have made a mistake (e.g. shipped the wrong order), please reach out to us at: orders@bravegang.co
- Refunds
- If eligible, refunds will be issued to the original payment method within a reasonable timeframe after we receive and inspect the returned item.
- Shipping costs and any applicable taxes or duties are non-refundable.
- Exchanges
- We may allow exchanges for different sizes of the same product, subject to availability.
- Shipping costs and any applicable taxes or duties related to exchanges will be covered by the purchaser.
Condition of Returned or Exchanged Items
- Items must be unworn, unwashed, and in their original condition.
- Returns or exchanges that do not meet these conditions will not be accepted.
Return & Exchange Shipping Costs
- The buyer is responsible for all return and exchange shipping costs.
- We recommend using a trackable shipping method, as we are not responsible for lost returns or exchanges.